Health tech startup Tennr is focused on using artificial intelligence to fix the front office patient referral system by automating workflows and documentation intake.  | Health tech startup Tennr is ...

Perhaps automated voice response phone systems should have an extra option that allows callers to listen to meditation tapes. It seems I’m not the only one that gets instantly hot-under-the-collar ...

As labor costs rise and customer expectations evolve, QSRs are increasingly adopting voice AI technology to streamline operations and improve the experience for both guests and employees. The ...

Calling a company and reaching a human operator-receptionist these days is about as rare as hitting the Mega-Million. The strange thing is, the companies that are the most likely to let an automated ...

Everyone’s been there — you try your mightiest to get the machine on the other end of the phone to understand what you need, until you give in to frustration and just begin to scream “representative.” ...

GL Communications Inc., a global leader in telecom test and measurement solutions, highlighted the capabilities of its ultra-portable vMobile™, a handheld, ultra-portable solution for automated voice ...

MILWAUKEE -- Press 1 if you've ever been trapped in phone-system purgatory. Press 2 if you've ever yelled at an automated phone system or given up in frustration before reaching a real person. To help ...