Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Starting Fall 2025, UB will phase out Jabber, which will retire by the end of the year. UB faculty and staff will instead have the ability to make phone calls using Cisco Call in Microsoft Teams.

Audio and video calls to others who are using MS Teams are available using the MS Teams Call app. Webex does not have Instant Messaging (IM) or chat room services. If you have a Jabber chat room you ...