Watching the adoption of AI over the past 12 months, particularly generative AI, has been interesting for many reasons - but particularly so because of the frenzied nature in which vendors (and ...
ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...
Gretchen Alarcon, SVP and GM of Employee Workflows at ServiceNow, shares her experience of how customers are starting out with Generative AI and what she’s seeing on the ground. It has been over a ...
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