Judson Althoff, CEO of Microsoft's commercial business, wants to reduce the customer feedback loop as the company sells artificial intelligence services.

Microsoft’s push to turn its artificial intelligence bets into revenue is running into a harder reality: sales teams are struggling to hit ambitious targets, and internal expectations are being reset.

Microsoft Corp.’s quarterly sales and profit climbed more than projected, lifted by corporate demand for the software maker’s cloud and artificial intelligence offerings. Revenue in the third quarter, ...

Microsoft's latest stumble in the market is not about a missed earnings print, but about expectations for how fast its artificial intelligence software can turn hype into hard revenue. After reports ...