Delivering feedback is a cornerstone of how you help your teams grow. However, many leaders focus solely on constructive feedback and neglect to give their teams positive feedback. Leaders often tell ...
Many managers have a block against positive feedback. “I am not the kind of person who gives positive feedback,” they will say or “People have to earn positive feedback from me,” or “I’m not going to ...
Forbes contributors publish independent expert analyses and insights. I write about leadership development and building strengths. I am about to show you that most managers have some mistaken beliefs ...
Small business owners and managers are often pressed for time as they try to manage tasks for which entire departments exist in larger organizations, such as accounting and human resources. Operating ...
By J. N. Halm In the world of customer service, feedback is the breakfast of champions. Managers across industries regularly provide feedback to their employees, hoping to shape behaviour, improve ...
An important part of a manager's job is delivering feedback to employees. Feedback helps to improve performance, ensure standards are met, and communicate important business objectives. Feedback is a ...
When it comes to positive feedback, we’re so busy (or have moved on to the next challenge) that we forget to praise people for a job well done. And when it comes to negative feedback, we don’t want to ...
Most of us think about feedback as negative: being told by our manager that we’ve fallen short of a goal, or that our work processes need work, or that a behavior needs to change. And yes, negative ...
In our research on what makes work meaningful, one of the most powerful, but underused, leadership practices was the simple act of saying “thank you” (Adams & Myles, 2025). Meaningful work isn’t ...