Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--For six years running, ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2019 Gartner Magic Quadrant for ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

Change control has always been a thorn in the side of IT, with procedure taking precedence over efficiency for the sake of risk reduction. To make things worse, limited visibility and poorly ...

ServiceNow’s Tuesday announcement of its largest acquisition to date, the latest in a series of similar cybersecurity moves ...

Automated provisioning of cloud services. Together with the ServiceNow IT Service Automation Application Suite, Cloud Provisioning optimizes the management of heterogeneous cloud environments within a ...

A CMDB (Configuration Management Database) is a central repository that stores information about an organisation’s IT assets, called Configuration Items (CIs), and the relationships between them, ...

Tanium Patch Management for ServiceNow IT Operations offers automated patch management from directly within the Now Platform, increasing compliance and efficiency while mitigating risk KIRKLAND, Wash.

ServiceNow is applying its digital workflow and IT process management technology and expertise to the manufacturing sector, following its earlier expansion into banking and telecommunications.