When your customers contact you for service, they might want to track a shipment, change a flight or file a claim. But they're looking for more than just a resolution to their problems. They want to ...
A Mount Morris family is starting off the new year with their new baby, who was also Henry Ford Genesys Hospital’s first baby ...
SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today reported a record-setting fiscal year 2024 (Feb. 1, 2023–Jan. 31, 2024). After achieving ...
When Tony Bates became chairman and CEO of Genesys in 2019, the company was already a global leader in contact center software. But Bates was determined to evolve its role in a rapidly changing tech ...
Genesys Works conducted its third annual survey of program alumni and the results show that the program is accomplishing its vision of equipping and empowering youth with the knowledge and skills ...
Genesys Cloud reached nearly $2.2 billion ARR in the second quarter, with nearly 35% year-over-year growth Genesys Cloud AI ARR exceeded $250 million, growing nearly 2X the pace of Genesys Cloud ARR ...
SAN FRANCISCO, July 31, 2025--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced $1.5 billion in new investment commitments from Salesforce and ...
NASHVILLE, Tenn.--(BUSINESS WIRE)--Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced Genesys Cloud™ innovations designed to bridge the divide ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Phil Carrai knows what it’s like to venture into the ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback